c77 is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Gambling should always be a form of entertainment — never a source of financial stress or personal harm.
The c77 platform is exclusively available to adults aged 18 years and above. All new accounts are subject to mandatory age verification before any withdrawal can be processed. Any account found to belong to a person under 18 will be immediately closed and all associated funds will be reviewed in line with our Terms & Conditions. If you are under 18, please do not attempt to register or access c77.
c77 encourages all players to approach gambling as a leisure activity with a fixed entertainment budget — not as a way to generate income or recover financial losses. Every game on c77 is governed by a Random Number Generator (RNG), meaning outcomes are entirely random and past results have no influence on future ones. Chasing losses is one of the most common signs of problem gambling behaviour.
c77 provides a comprehensive suite of player protection tools that you can activate at any time from your account settings or by contacting our support team directly at [email protected].
Set a daily, weekly, or monthly cap on the total amount you can deposit into your c77 account. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling period for increases — protecting you from impulsive decisions in the heat of the moment.
Decide in advance how long each gaming session should last. c77 will display a visible on-screen timer and alert you when your chosen session duration is approaching. You can set limits by the hour or configure a daily maximum total play time to maintain healthy habits.
Take a short break from gambling without permanently closing your account. Time-out periods are available from 24 hours up to 6 weeks. During a time-out, your account is suspended for all gameplay and deposits. The suspension cannot be lifted early — it runs for its full duration.
If you feel that gambling is becoming a serious problem, self-exclusion allows you to close your c77 account for a defined period of 6 months, 1 year, 2 years, or 5 years — or permanently. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the exclusion period.
Place a ceiling on the net amount you are willing to lose over a given time period — daily, weekly, or monthly. Once your loss limit is reached, c77 will automatically prevent further gameplay until the limit period resets. This tool is particularly effective for players who find it difficult to stop after a losing streak.
Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered or lost in the current session. Reality checks are delivered as non-intrusive pop-up notices and serve as a gentle prompt to pause, reflect, and decide whether to continue playing.
All responsible gaming tools at c77 are available directly through your account dashboard. To activate any of the tools described on this page, follow these steps:
If you encounter any difficulty activating a tool, or if you prefer to have a limit or exclusion applied directly by our team, please contact c77 support at [email protected] with the subject line "Responsible Gaming Request". All such requests are treated as high priority and actioned within 24 hours.
Please note: reducing an existing limit or cancelling a time-out period requires a 24-hour cooling-off period before the change takes effect. This built-in delay is a deliberate safety feature to prevent impulsive decisions from undermining the protections you have put in place.
Use your registered credentials to access your personal account dashboard securely. Two-factor authentication (2FA) is available and recommended for all accounts.
From Account Settings, select the Responsible Gaming tab where all player protection tools are listed clearly with step-by-step configuration options.
Select the appropriate tool — such as a weekly deposit limit or a 48-hour time-out — enter your desired value, review the confirmation screen, and submit. Changes take effect immediately for new restrictions.
If you need a self-exclusion or account closure applied urgently and cannot access your account settings, email [email protected] immediately. Our team is available every day from 09:00 to 22:00 BST and will action your request within 24 hours.
The following questions are designed to help you reflect honestly on your gambling behaviour. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of c77's responsible gaming tools or seek support from a professional organisation.
Do you spend more money on gambling than you originally intended when you started a session?
Have you ever borrowed money, sold personal items, or used essential bill money in order to fund gambling?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gambling ever caused significant conflict with family members, friends, or colleagues in Bangladesh or elsewhere?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you ever concealed the extent of your gambling activity — in terms of time spent or money wagered — from people close to you?
Do you think about gambling frequently when you are not playing — for example, planning your next session, calculating potential winnings, or replaying recent losses in your mind?
Has gambling ever negatively affected your work performance, academic results, or personal responsibilities?
You may be experiencing signs of problem gambling. Please consider activating c77's self-exclusion tool immediately, and reach out to our support team at [email protected]. You are not alone — help is available and seeking support is a sign of strength, not weakness.
Responsible gaming is not simply a regulatory checkbox at c77 — it is a genuine operational commitment that shapes how we design products, train staff, and interact with our players across Bangladesh.
c77 performs mandatory age verification checks at registration and before processing any withdrawal. No person under 18 years of age may hold an active c77 account or access any gambling feature on the platform.
c77's internal systems monitor player behaviour patterns for indicators of problematic gambling — such as extended sessions, repeated large deposits following losses, or frequent reversal of withdrawal requests. Where such patterns are identified, our team will proactively reach out to the player.
c77 does not target individuals who have self-excluded or requested a cooling-off period with promotional communications. Our marketing materials always include responsible gaming messaging and the 18+ age restriction notice as required.
All c77 customer support team members receive responsible gaming awareness training. They are equipped to identify potential problem gambling behaviours, direct players to appropriate tools, and handle sensitive conversations with care and without judgement.
The following practical guidelines can help you maintain a healthy relationship with gambling and ensure that c77 remains a source of entertainment rather than a source of stress.
Decide on an amount you are genuinely comfortable losing before you open any game. Treat this as your entertainment budget for the session — not as an investment. Never play with money earmarked for rent, food, utilities, or other essential expenses.
It is very easy to lose track of time when you are engaged in gameplay. Set a physical alarm or use c77's built-in session timer to ensure you take regular breaks and keep sessions within a reasonable duration — ideally no more than one to two hours at a stretch.
Chasing losses is the single most dangerous gambling behaviour pattern. If you have reached your session budget, stop — regardless of how close you feel to a win. Accept the loss as the cost of your entertainment and return another day with a fresh budget and a clear head.
Step away from the screen at regular intervals. Use the break to hydrate, stretch, or simply redirect your attention. Gambling while tired, emotional, or stressed significantly increases the risk of poor decision-making and impulsive spending.
Never gamble while under the influence of alcohol or substances that impair your judgement. Impaired decision-making dramatically increases the likelihood of exceeding your budget, ignoring your limits, or making bets you would not normally consider.
Recognising that gambling has become a problem is the first and most important step. There is no shame in seeking help. c77's support team is available daily, and we will always treat your situation with complete confidentiality and without judgement.
If you believe your gambling is causing harm to yourself or someone you care about, please reach out immediately. c77's support team is available every day of the week and all responsible gaming requests are treated as the highest priority.
Email Support: [email protected]
Subject Line: "Responsible Gaming Request"
Hours: Daily, 09:00 – 22:00 BST (UTC+6)
All responsible gaming requests are actioned within 24 hours. Self-exclusion requests take effect immediately upon confirmation.
Now that you are familiar with c77's responsible gaming tools and commitments, explore the platform confidently — knowing that your wellbeing is always our first priority. Set your limits, play within your budget, and enjoy the experience.
18+ only. Please gamble responsibly. If gambling stops being fun, stop playing.